Refund policy

Last updated: 21 September 2023

Since the hardware and software products are non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. 

The hardware you purchase from website can only be repaired or exchanged, for few products we do offer seven days return policy if the product is not working as per customer need, but restocking fee will be applied, and it will be deducted from the refund amount.

Refund or exchange for tampered and customer disliking will not be entertained.

Exchanges policy

Last updated: 21 September 2023

We only replace items if they are defective or damaged within the warranty. If you need to exchange it for the same item, Contact Me and send your item to Store address.

Shipping And Delivery

Last updated: 21 September 2023

All the products shall be delivered by technician Omkar Parte, which will be either delivered through online remote support or directly handed over to the customer.

Contacting us

Last updated: 21 September 2023

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

https://wa.me/919819218918
RAKMO SOLUTIONS

(average response time is within 7 days)

SOHAM PARK T-3, Hari Om Nagar, Damoji Patil Wadi, Mulund East, Thane, Maharashtra 400081